good111 Privacy Policy: The Records Behind Your Account

What good111 Holds About Your Account

When you register at good111 you give us a mobile number, a password, and your name as it appears on your ID. We add the date you joined, the device and browser you used, and the time of your last login. If you finish verification later, the profile also holds the document you sent.

Playing activity is stored in the same file. That means which games you opened, the stakes, the wins, and the balance after each round. Payment details are different: the wallet provider passes us a reference number and an amount, never your wallet PIN or your full credentials.

We ask for nothing that we cannot explain. A mobile number is enough to register and to deposit from ৳350. An email address is optional and is used only for password recovery and account notices.

Payments: What bKash and Nagad Share With Us

good111 accepts bKash, Nagad, Rocket, Upay and bank transfer. On a deposit the provider returns your wallet number, the amount and a transaction ID. A mobile wallet top-up usually reaches your balance in about 4 minutes.

We keep that transaction ID because it is the fastest way to fix a missing deposit. A screenshot helps, but the ID settles it. Withdrawals back to the same wallets take around 44 minutes once approved, and each one is written into your history with a status you can read yourself.

How Long good111 Keeps Records

Retention follows Bangladeshi record-keeping practice and the terms our payment partners set. Nothing is deleted while a bonus is still being turned over, because the 13× wagering requirement has to be checked against real bet history.

After a period ends, the file is removed from live systems and dropped from backups on the next scheduled cycle. Aggregated numbers with no name attached, such as total rounds played on a title, may be kept longer for reporting.

Who Sees Your File Inside good111

Access is limited by role. A support agent on live chat can see your name, mobile number, balance and ticket history. That agent cannot open your KYC documents. Those sit with the verification team, which reviews a new document within 2 hours.

Anyone outside those teams needs a written request and a reason, and each open is logged against their staff ID. We do not sell account data. Payment providers, the studios whose titles you play, and our fraud-checking partner receive only the details a transaction needs.

good111 may hand records to a Bangladeshi authority when a lawful written order arrives. We read the order first, keep a copy, and tell you unless the order itself forbids it.

Cookies and the Screen You Play On

The site sets a session cookie so you stay logged in between pages, and a security cookie that notices when a device changes. Both are needed. Switching them off ends your session on the next page load.

Analytics cookies record page views and errors, so a broken lobby can be spotted and fixed. They carry no name and can be blocked in your browser without locking you out. The good111 app stores the same small set of details on your phone; clearing app storage wipes them.

Checks Before a Withdrawal Leaves

A first withdrawal needs identity verification. Send a photo of your NID, passport or driving licence through the app, and the team matches the name and photo to your profile. The usual answer comes within 2 hours.

The standard tier allows ৳235,000 a day, and the smallest withdrawal good111 processes is ৳500. A request that is above the daily limit waits for the next day. A name that does not match the wallet, an unfinished wagering requirement, or a locked account will hold a payment, and the status line tells you which one applies.

Your Choices: Access, Correction, Deletion

You can ask what we hold, fix a wrong detail, or close the account. The route is the same each time and takes four short steps.

1. 1

   Check your profile

   Open the account page first. Name, mobile number and email can often be corrected there without a request.

2. 2

   Write to live chat

   Our team runs 24/7 Live Chat. Say what you want to see or change and give the mobile number on the account.

3. 3

   Confirm it is you

   A one-time code, or the last four digits of your NID, is asked for before anything is released.

4. 4

   Get your answer

   A copy of your data or a correction is sent within the working week. Deletion follows once no bonus or payment is open.

You may also close the account and stop marketing at any time. Even after closure, good111 keeps the receipts a payment partner or a legal rule still requires. That is the only reason an account file is ever held back.

Keeping Your Login Safe: What good111 Does

Passwords are stored hashed, so no member of staff can read yours. Traffic between your phone and our servers is encrypted, and a login from an unfamiliar device triggers a one-time code before the session opens.

What we cannot protect is a password you hand over yourself. Never send your good111 password to anyone in chat, including someone who says they work for support. Our team will never ask for it, and no bonus is worth it.

Under 18 and Third-Party Access

The site is for adults only. An account found to belong to anyone under 18 is closed and the balance goes back to the original payment method.

If a child in your household shares your phone, keep the app behind a screen lock and sign out after play. Report an under-age account through live chat, and good111 will act on the report the same day.

Where to Ask About This Policy

Start with 24/7 Live Chat inside the app or on the site, and ask for the privacy desk if the agent cannot answer. Written questions about this page can also go through the help centre. We reply in English or Bangla, whichever you prefer.

This policy changes when payments, games or the app change. The version on this page is the one that applies. If a change affects what we store about you, a notice appears in your account messages before it takes effect.

Questions This Policy Usually Raises