good111's Commitment to Safe Play
good111 offers slots, live tables, fishing games and cricket betting to players in Bangladesh. We want every session to be fun, not stressful. Responsible gaming is not a footnote — it shapes how we build the platform, from the account dashboard to our 24/7 Live Chat support team.
This page explains every tool available to you, how to use them and where to find free, independent help if gambling has stopped being enjoyable. All features described here are available at no cost to registered players.
Important reminder
good111 is strictly for adults aged 18 and over. If you are under 18, please leave the site now. If you suspect a minor is accessing your account, contact Live Chat immediately and we will suspend it within the hour.
Signs That Gambling May Be Causing Harm
Problem gambling can develop gradually. The following patterns are worth taking seriously, whether they apply to you or someone you know.
| Area | Warning sign |
|---|---|
| Money | Spending more than you planned, borrowing money to play or chasing losses |
| Time | Playing for longer than intended, losing track of time during sessions |
| Mood | Feeling anxious, irritable or low when not playing; gambling to escape stress |
| Relationships | Hiding your activity from family, lying about how much you spend |
| Priorities | Missing work, study or family commitments because of gambling |
If two or more of these match your experience, we strongly encourage you to use the tools below or contact a free counselling service.
Protection Tools Built Into Your good111 Account
Every tool below is free, immediate and available 24/7. You do not need to justify your request to our support team.
Deposit Limit
Cap how much you can deposit per day, week or month. The limit takes effect immediately when you lower it, but requires a 72-hour cooling period if you want to raise it again.
Session Time Limit
Set a maximum session length. When the timer runs out, you receive a reminder. You can choose to stop or extend once per session.
Reality Check
Receive an on-screen summary every 30, 60 or 90 minutes showing how long you have played and your net result for that session.
Cooling-Off Period
Take a break of 24 hours, 7 days or 30 days. During this period, you cannot deposit or play. You can still withdraw your balance.
Loss Limit
Define the maximum net loss you are comfortable with over a rolling day, week or month. Play stops automatically when the limit is hit.
Account History
View a complete log of your deposits, withdrawals and gameplay. Download a statement for any period directly from your account dashboard.
Setting a Limit: Step by Step
Applying any of the tools above takes under two minutes. Here is how.
Open Account Settings
Tap the profile icon at the top right, then select "Responsible Gaming" from the dropdown menu.
Choose your tool and save
Select the limit type, enter your preferred value and confirm. Lower limits are applied instantly; raising a limit requires a 72-hour wait for your protection.
If you have trouble finding the settings or want assistance, open Live Chat — our support team is available around the clock and can apply limits on your behalf.
Self-Exclusion: Closing Your Account Temporarily or Permanently
If you feel you need a longer break or want to stop playing altogether, self-exclusion is the right option. good111 offers two forms.
Temporary self-exclusion
Choose a period of 3 months, 6 months or 12 months. Your account is locked immediately. You can still withdraw any remaining balance through Live Chat during the exclusion period, but you cannot deposit, log in to place bets or claim bonuses.
Permanent self-exclusion
This closes your good111 account with no option to reopen it. Your remaining balance is paid out within 44 minutes via bKash, Nagad or your chosen withdrawal method. All marketing communications are stopped immediately.
To request either form of self-exclusion, contact 24/7 Live Chat and state clearly which option you want. Our team will action it within 30 minutes and send a confirmation message to your registered number.
Please be aware
Self-exclusion at good111 applies only to this platform. If you are using other gambling sites, you will need to request exclusion from each one separately, or contact a national helpline for multi-site exclusion advice.
Keeping Minors Away from good111
good111 verifies age at registration and again during KYC review before the first withdrawal. Any account found to belong to someone under 18 is closed and the balance is forfeited in line with our Terms & Conditions.
If you share a device with younger family members, we recommend taking these steps:
- Use a strong password that children do not know, and log out after every session.
- Enable a PIN lock on the good111 App so the app cannot be opened without your code.
- Install a parental control application such as Google Family Link, which can restrict access to gambling websites and apps at the device level.
- Do not save your login details in a shared browser or password manager.
If you suspect a minor has accessed your account, contact Live Chat immediately. We will suspend the account while we investigate and will not penalise you if the access was unauthorised.
Free Help — No Sign-Up Required
The organisations below offer confidential support at no cost. You do not need to be in crisis to reach out — early conversations are often the most effective.
Reaching out is not a sign of weakness. Many players use these resources as a routine check-in, not only in moments of difficulty.
Questions Players Ask About Limits & Self-Exclusion
Can I cancel a cooling-off period early?
No. Once a cooling-off period is active, it runs for the full duration you selected. This is intentional — the pause is there to give you genuine distance from play. When the period ends, your account unlocks automatically and you will receive a notification.
Will my deposit limit affect pending bonus wagering?
Yes. If you lower your deposit limit, you cannot top up your account beyond that cap even to complete wagering requirements. Any active bonus will remain valid until its 7-day expiry, but you will need to wager it using your existing balance. If you cannot meet the wagering requirement before expiry, the bonus portion is forfeited — your original deposit is not affected.
How quickly is a self-exclusion applied?
Our Live Chat team action self-exclusion requests within 30 minutes of receiving your confirmation. You will receive a message to your registered number once the account is locked. If you do not receive confirmation within 45 minutes, contact Live Chat again to follow up.
Can I withdraw my balance after self-excluding?
Yes. Your balance belongs to you and can be withdrawn even during a self-exclusion period. Contact 24/7 Live Chat, verify your identity, and we will process the payout to your bKash, Nagad, Rocket, Upay or bank account. Standard withdrawal processing takes around 44 minutes.
Does good111 send promotional messages during a cooling-off period?
No. All bonus offers, promotional SMS and push notifications are paused automatically when any limit or exclusion is active. If you receive a promotional message during an active period, contact Live Chat so we can investigate and correct the issue.
What happens if I forget my account password and want to self-exclude?
You do not need to be logged in to request self-exclusion. Contact 24/7 Live Chat directly, provide your registered mobile number and verify your identity by answering a security question. Our team can apply the exclusion without you needing to access the account.
If you are ready to play within your own limits, your good111 account is waiting. Register takes under two minutes with bKash or Nagad.
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